I requested the withdrawal several times but the system of the broker automatically refused that. After several days I could finally successfully submit the request by contacting the customer support . The website clearly declares that the withdrawal will be processed within 5 business days; however, my withdrawal request was left unprocessed for >5 business days. I contacted the support several times without any response. Finally the broker sent an automatic mail to all users that the withdrawal processing will take 25 business days. This happened after the AssasinFX scam strom and just after the distribution of too strong deposit bonues by FXFair. I personally believe these events are all connected and I am invovled in the scam.