FX2547671089
发表于
印尼
举报
不适当的订单关闭
我对这家经纪商的服务非常失望。我经历了订单平仓价的不合理差异。我以 2677.11 的价格平仓买入仓位,但经纪商实际上以 2676.77 的价格平仓,尽管当时的市场状况稳定,没有出现重大波动。这导致我的余额不公平地减少,甚至出现亏损。当我提交投诉并附上证据时,我的投诉被忽略了,只给出了滑点等一般原因,而没有试图详细解释或证明此事。作为一家声称使用市场执行系统的经纪商,价格执行的透明度和准确性非常重要。然而,这次经历表明,这种做法对客户不利。我不向任何人推荐这家经纪商。如果你优先考虑诚实和透明度,你应该寻找另一家更值得信赖的经纪商。
以下为原文内容
inappropriate order closing
I am very disappointed with this broker's service. I experienced a very unreasonable difference in order closing prices. I closed the Buy position at the price of 2677.11, but the broker actually closed it at the price of 2676.77, even though market conditions at that time were stable without significant fluctuations.
This caused my balance to decrease unfairly to the point of experiencing losses.
When I submitted a complaint and included evidence, my complaint was ignored and only given general reasons such as slippage, without any attempt to explain or prove the matter in detail.
As a broker that claims to use a Market Execution system, transparency and accuracy in price execution are very important. However, this experience shows indications of practices that are detrimental to customers.
I do not recommend this broker to anyone. If you prioritize honesty and transparency, you should look for another broker who is more trustworthy.